If you are a current or former student and your campus is still open, please contact your campus directly to answer your questions.

Online Students
If you are a former online student, please contact Online Student Services at 877-439-0003.

Transcripts
As of April 1, 2018, all transcripts will be available at a cost of $10 per order. Postage costs will be calculated based on the delivery method selected.

You will need the following when creating an account:

  • A valid email address
  • The exact spelling of your name used while in school
  • A current mailing address
  • Your date of birth
  • The last four digits of your Social Security number

Online ordering is available to all students. If your order is placed on hold, please allow extra time for research and processing. Should additional information be required, you will be contacted. To create an account and submit a transcript request online, click here.

Duplicate Diplomas
Alumni can obtain a copy of their diplomas/degrees by completing the Duplicate Diploma request form and submitting it to the Transfer Center. Currently, there is no cost to order duplicate diplomas; however, there is a minimum 30-day waiting period for processing.

Enrollment Verification
If you need enrollment verification, please call the Transfer Center at 877-727-0058.

Stipend Checks
For questions about your stipend check, please call 714-427-3000 and press 0. Then, ask for “student refunds.”

Media
If you are a member of the media and have questions about Zenith Education Group, please contact:
Joseph Diebold
jdiebold@gpg.com

Previously Held Genesis Loans
Please read these FAQs. More information can also be found in this bulletin from the Consumer Financial Protection Bureau.

Account Questions
If you are inquiring about a collection letter or your account is in collections, call 800-874-0255, option 2.

General Questions
For general questions, call 800-611-2101 or fill out the following form in its entirety (all field are required):

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